Frequently Asked Questions (F AQ's)

Q: How often should carpet and furniture be cleaned ?

A: The best time to have your carpets and upholstery cleaned is when soil can no longer be removed by vacuuming. Soil left in your carpet over time can prematurely wear the carpet fibers resulting in a shaded or dirty look. The average recommended time between professional cleanings is 3-6 months. Time will vary according to the amount of usage. our method of cleaning will assure you of the maximum life span of the carpet and furniture that have been maintained professionally.

Q: How long does it take for the carpet to dry after cleaning ?

A: While many factors such as humidity , ventilation , air movement, type of carpet, etc. affect drying times the normal drying time is 2 to 3 hours some carpets may take longer.

Q: Will carpet get dirty faster after it has been cleaned ?

A: No. This old wives tale can be traced backed to the days when carpets were cleaned with shampoo. The shampoo residue did cause rapid re-soiling. Today's modern synthetic detergents do not leave a sticky residue behind. Our system uses only a small amount of very effective cleaning agent. The end result is a clean carpet that will stay cleaner longer and be better able to withstand future soiling.

Q: Why should I get my carpets cleaned by a professional ?

A: A true professional cleaner will have stronger and more effective cleaning agents and machinery than a home oner can rent or buy.

Q: Are over the counter spot and stain cleaners just as good as a professionals cleaners ?

A: No. These cleaning agents are marketed as a fix-all for spot and stain problem, but in reality there is no miracle cure-all for every stain. they also can remove color and cause permanent damage to carpet fibers.

Q: Can you get all of my spots and stains out ?

A: It depends. We have an outstanding success rate. However you really don't know until you try. In all honesty there are some stains that will never come out. We'll give you an honest assessment.

Q: What are the dark, grayish lines around my baseboards and along the edges of my stairs ?

A: Filtration soil is the term used to describe dark, grayish lines that may appear on carpets. Filtration soil is a complex mix of chemical particulates such as carbon, sulfur, oxides and soil. This very fine soil strongly attaches to carpet fibers. This is not a result of the quality of carpet! the condition will obviously appear more on lighter colorations than darker colorations. However, the complete removal of contaminants from the soiled areas can be complicated, depending on the type of contaminant materials present.